Frequently Asked Questions
Everything you need to know about your AbracadabraNYC shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Priority and overnight shipping options are available at checkout for urgent costume needs.
What is your return policy for costumes and accessories?
Due to the seasonal nature of our products, items must be returned within 14 days of delivery in their original, unopened packaging. Please note that wigs, makeup, and hosiery are final sale for hygiene reasons.
How do I determine the correct size for a costume?
Each product page includes a specific size chart. We recommend measuring your chest, waist, and hips to compare against our guide, as costume sizing often runs smaller than standard fashion brands.
Do you offer international shipping?
Yes, we ship our magical collections worldwide. International delivery times vary by location, and customers are responsible for any local customs duties or taxes.
Can I track my order once it has been placed?
Absolutely. Once your order is processed and leaves our warehouse, you will receive an email with a tracking number and a link to monitor its journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.